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TOYOTA Hiace 2019

The 2019 Toyota Hiace prior to crash testing.

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5 star ANCAP rated 2019

The tested model of the Toyota HiAce was introduced in Australia and New Zealand in May 2019. This ANCAP safety rating applies to all van (2 seat) and crew van (5 seat) variants built from February 2019.


Test Results Summary
Crash TestScore
Adult Occupant Protection 35.79 out of 38
    Frontal Offset Test 7.04 out of 8
    Full Width Frontal Test 7.65 out of 8
    Side Impact Test 8 out of 8
    Oblique Pole Test 7.37 out of 8
    Whiplash Protection Test 1.73 out of 2
    AEB (City) 4 out of 4
Child Occupant Protection 43.29 out of 49
Safety Assist 10.06     out of 13
    Speed Assistance Systems 2.13 out of 3
    Seat Belt Reminders 3 out of 3
    Lane Support Systems 2.50 out of 4
    AEB (Interurban) 2.43 out of 3
Vulnerable Road User Protection 40.60 out of 48
    AEB (Pedestrian) 5.97 out of 6
    AEB (Cyclist) 5.33 out of 6

Safety Feature Summary

The safety feature information below is subject to change without notice. For up to date safety feature specifications for all variants, please see the safety feature table to the right or contact the manufacturer.

Dual frontal, side chest-protecting and side head-protecting (curtains) and a driver knee airbag are standard. Autonomous emergency braking (City, Interurban & Vulnerable Road User) as well as lane keep assist (LKA) with lane departure warning (LDW) and blind spot monitoring (BSM) are standard.

ANCAP & UCSR Rating Explained
This shows the differences between the rating processes.


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Frontal Offset Crash Test Results

Frontal Offset Test Image
Region Score Score Type Maximum Score
Frontal Offset* 7.04 pts (out of 8)
Head/Neck 4 pts
Chest 2.1 pts
Upper Legs 4 pts
Lower Legs 3.97 pts

The passenger compartment remained stable in the frontal offset test. MARGINAL protection was seen for the chest of the driver and front passenger while protection was ADEQUATE for the driver’s lower legs. GOOD protection was offered for all other critical body regions.

What is frontal offset test?

The Australasian New Car Assessment Program (ANCAP) provides consumers with independent and transparent information on the level of occupant and pedestrian protection provided by different new car models, in the most common types of crashes, through its star rating program.



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Side Impact Test Results

Side Impact Test Image
Region Score Score Type Maximum Score
Side Impact* 8 pts (out of 8)
Head 4 pts
Chest 4 pts
Abdomen 4 pts
Pelvis 4 pts

In the side impact test, protection offered to all critical body regions was GOOD.

What is side impact test?

The Australasian New Car Assessment Program (ANCAP) provides consumers with independent and transparent information on the level of occupant and pedestrian protection provided by different new car models, in the most common types of crashes, through its star rating program.



Find out more

Full Width Frontal Test

Full Width Test Image
Region Score Score Type Maximum Score
Driver* pts (out of )
Head 4 pts
Neck 4 pts
Chest 3.03 pts
Upper Legs 4 pts
Region Score Score Type Maximum Score
Rear Passenger* pts (out of )
Head 4 pts
Neck 3.77 pts
Chest 3.81 pts
Upper Legs 4 pts

In the full width frontal test, protection was ADEQUATE for the neck and chest of the rear passenger and the chest of the driver, while GOOD protection was offered for all other critical body regions.

What is full width frontal test?

The Australasian New Car Assessment Program (ANCAP) provides consumers with independent and transparent information on the level of occupant and pedestrian protection provided by different new car models, in the most common types of crashes, through its star rating program.



Find out more

Pole Test

Pole Test Image
Region Score Score Type Maximum Score
Pole* 7.37 pts (out of 8)
Head 4 pts
Chest 2.74 pts
Abdomen 4 pts
Pelvis 4 pts

In the oblique pole test, protection was ADEQUATE for the chest of the driver and GOOD for all other critical body regions.

What is pole test?

The Australasian New Car Assessment Program (ANCAP) provides consumers with independent and transparent information on the level of occupant and pedestrian protection provided by different new car models, in the most common types of crashes, through its star rating program.



Find out more

Whiplash Protection Test

Rear: 0.50 points

 Front: 1.23 points

Whiplash Protection Crash Test Image

Child Protection Test

In the frontal offset test, protection of the 6 year and 10 year dummies was GOOD or ADEQUATE for all critical body regions.

In the side impact test, protection was GOOD and maximum points were scored.

The 5 seat Toyota HiAce crew van is fitted with lower ISOFix anchorages on the rear outboard seats and top tether anchorages for all rear seating positions. Installation of child restraints in single row 2 seat van variants is not recommended as there are no top tether anchorages.

Installation of typical child restraints available in Australia and New Zealand was performed on the crew van variant. Installations showed that most of the selected child restraints could be accommodated in most rear seating positions, though the Type A capsule could not be correctly installed in the centre rear position.

Pedestrian Summary

The bonnet of the Toyota HiAce provided GOOD or ADEQUATE protection to the head of a struck pedestrian over most of its surface, with POOR results recorded only on the stiff windscreen pillars. The bumper scored maximum points for its protection of pedestrians’ legs, with GOOD results at all test locations. Protection of the pelvis was also GOOD with full points scored.

The autonomous emergency braking (AEB) system is capable of detecting and reacting to vulnerable road users such as pedestrians and cyclists. The AEB system showed GOOD performance in pedestrian test scenarios, in both daylight and low light. GOOD performance was also seen in cyclist test scenarios, with collisions avoided or mitigated in most scenarios.


Pedestrian Rating Explained

The Australasian New Car Assessment Program (ANCAP) provides consumers with independent and transparent information on the level of occupant and pedestrian protection provided by different new car models, in the most common types of crashes, through its star rating program.



Find out more
Pedestrian Rating - please view table for scores

Green Vehicle Guide

Combined Fuel Consumption CO2 Greenhouse Rating Air Pollution Rating Overall Rating
10.1 L/100km 237 g/km

Base Model Safety Features



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